From cbcfa129172015af859db69139da8a42b204fa4c Mon Sep 17 00:00:00 2001 From: Ian Lance Taylor Date: Fri, 1 Nov 1996 20:08:52 +0000 Subject: [PATCH] * binutils.texi: Add section on reporting bugs. --- binutils/binutils.texi | 210 ++++++++++++++++++++++++++++++++++++++++- 1 file changed, 209 insertions(+), 1 deletion(-) diff --git a/binutils/binutils.texi b/binutils/binutils.texi index 07f3414302..d59f5452aa 100644 --- a/binutils/binutils.texi +++ b/binutils/binutils.texi @@ -134,7 +134,8 @@ Convert object code into a Netware Loadable Module * c++filt:: Filter to demangle encoded C++ symbols * nlmconv:: Converts object code into an NLM * Selecting The Target System:: How these utilities determine the target. -* Index:: +* Reporting Bugs:: Reporting Bugs +* Index:: Index @end menu @node ar @@ -1978,6 +1979,213 @@ compiled-in @code{DEFAULT_EMULATION} from @file{Makefile}, which comes from @code{EMUL} in @file{config/@var{target}.mt} @end enumerate +@node Reporting Bugs +@chapter Reporting Bugs +@cindex bugs +@cindex reporting bugs + +Your bug reports play an essential role in making the binary utilities +reliable. + +Reporting a bug may help you by bringing a solution to your problem, or +it may not. But in any case the principal function of a bug report is +to help the entire community by making the next version of the binary +utilities work better. Bug reports are your contribution to their +maintenance. + +In order for a bug report to serve its purpose, you must include the +information that enables us to fix the bug. + +@menu +* Bug Criteria:: Have you found a bug? +* Bug Reporting:: How to report bugs +@end menu + +@node Bug Criteria +@section Have you found a bug? +@cindex bug criteria + +If you are not sure whether you have found a bug, here are some guidelines: + +@itemize @bullet +@cindex fatal signal +@cindex crash +@item +If a binary utility gets a fatal signal, for any input whatever, that is +a bug. Reliable utilities never crash. + +@cindex error on valid input +@item +If a binary utility produces an error message for valid input, that is a +bug. + +@item +If you are an experienced user of binary utilities, your suggestions for +improvement are welcome in any case. +@end itemize + +@node Bug Reporting +@section How to report bugs +@cindex bug reports +@cindex bugs, reporting + +A number of companies and individuals offer support for @sc{gnu} +products. If you obtained the binary utilities from a support +organization, we recommend you contact that organization first. + +You can find contact information for many support companies and +individuals in the file @file{etc/SERVICE} in the @sc{gnu} Emacs +distribution. + +In any event, we also recommend that you send bug reports for the binary +utilities to @samp{bug-gnu-utils@@prep.ai.mit.edu}. + +The fundamental principle of reporting bugs usefully is this: +@strong{report all the facts}. If you are not sure whether to state a +fact or leave it out, state it! + +Often people omit facts because they think they know what causes the +problem and assume that some details do not matter. Thus, you might +assume that the name of a file you use in an example does not matter. +Well, probably it does not, but one cannot be sure. Perhaps the bug is +a stray memory reference which happens to fetch from the location where +that pathname is stored in memory; perhaps, if the pathname were +different, the contents of that location would fool the utility into +doing the right thing despite the bug. Play it safe and give a +specific, complete example. That is the easiest thing for you to do, +and the most helpful. + +Keep in mind that the purpose of a bug report is to enable us to fix the bug if +it is new to us. Therefore, always write your bug reports on the assumption +that the bug has not been reported previously. + +Sometimes people give a few sketchy facts and ask, ``Does this ring a +bell?'' Those bug reports are useless, and we urge everyone to +@emph{refuse to respond to them} except to chide the sender to report +bugs properly. + +To enable us to fix the bug, you should include all these things: + +@itemize @bullet +@item +The version of the utility. Each utility announces it if you start it +with the @samp{--version} argument. + +Without this, we will not know whether there is any point in looking for +the bug in the current version of the binary utilities. + +@item +Any patches you may have applied to the source, including any patches +made to the @code{BFD} library. + +@item +The type of machine you are using, and the operating system name and +version number. + +@item +What compiler (and its version) was used to compile the utilities---e.g. +``@code{gcc-2.7}''. + +@item +The command arguments you gave the utility to observe the bug. To +guarantee you will not omit something important, list them all. A copy +of the Makefile (or the output from make) is sufficient. + +If we were to try to guess the arguments, we would probably guess wrong +and then we might not encounter the bug. + +@item +A complete input file, or set of input files, that will reproduce the +bug. If the utility is reading an object file or files, then it is +generally most helpful to send the actual object files, uuencoded if +necessary to get them through the mail system. Making them available +for anonymous FTP is not as good, but may be the only reasonable choice +for large object files. + +If the source files were produced exclusively using @sc{gnu} programs +(e.g., @code{gcc}, @code{gas}, and/or the @sc{gnu} @code{ld}), then it +may be OK to send the source files rather than the object files. In +this case, be sure to say exactly what version of @code{gcc}, or +whatever, was used to produce the object files. Also say how +@code{gcc}, or whatever, was configured. + +@item +A description of what behavior you observe that you believe is +incorrect. For example, ``It gets a fatal signal.'' + +Of course, if the bug is that the utility gets a fatal signal, then we +will certainly notice it. But if the bug is incorrect output, we might +not notice unless it is glaringly wrong. You might as well not give us +a chance to make a mistake. + +Even if the problem you experience is a fatal signal, you should still +say so explicitly. Suppose something strange is going on, such as, your +copy of the utility is out of synch, or you have encountered a bug in +the C library on your system. (This has happened!) Your copy might +crash and ours would not. If you told us to expect a crash, then when +ours fails to crash, we would know that the bug was not happening for +us. If you had not told us to expect a crash, then we would not be able +to draw any conclusion from our observations. + +@item +If you wish to suggest changes to the source, send us context diffs, as +generated by @code{diff} with the @samp{-u}, @samp{-c}, or @samp{-p} +option. Always send diffs from the old file to the new file. If you +even discuss something in the @code{ld} source, refer to it by context, +not by line number. + +The line numbers in our development sources will not match those in your +sources. Your line numbers would convey no useful information to us. +@end itemize + +Here are some things that are not necessary: + +@itemize @bullet +@item +A description of the envelope of the bug. + +Often people who encounter a bug spend a lot of time investigating +which changes to the input file will make the bug go away and which +changes will not affect it. + +This is often time consuming and not very useful, because the way we +will find the bug is by running a single example under the debugger +with breakpoints, not by pure deduction from a series of examples. +We recommend that you save your time for something else. + +Of course, if you can find a simpler example to report @emph{instead} +of the original one, that is a convenience for us. Errors in the +output will be easier to spot, running under the debugger will take +less time, and so on. + +However, simplification is not vital; if you do not want to do this, +report the bug anyway and send us the entire test case you used. + +@item +A patch for the bug. + +A patch for the bug does help us if it is a good one. But do not omit +the necessary information, such as the test case, on the assumption that +a patch is all we need. We might see problems with your patch and decide +to fix the problem another way, or we might not understand it at all. + +Sometimes with programs as complicated as the binary utilities it is +very hard to construct an example that will make the program follow a +certain path through the code. If you do not send us the example, we +will not be able to construct one, so we will not be able to verify that +the bug is fixed. + +And if we cannot understand what bug you are trying to fix, or why your +patch should be an improvement, we will not install it. A test case will +help us to understand. + +@item +A guess about what the bug is or what it depends on. + +Such guesses are usually wrong. Even we cannot guess right about such +things without first using the debugger to find the facts. +@end itemize + @node Index @unnumbered Index